Privacy Policy

Privacy Policy

At Loony Bingo Casino (hereinafter referred to as "we" or "us"), we understand the importance of protecting our customers' personal data. This Privacy Policy outlines how we collect, use and protect your information when you visit and interact with our website.

What We Collect

We may collect various types of information about you through different means:

1. Registration: When creating an account, you provide us with basic details such as name, date of birth, address and contact information.
2. Account Activity: Your gaming activities on the platform are recorded for research, fraud detection, and auditing purposes.
3. Communication: If you choose to engage in email or live chat correspondence, we may collect your communication history and any other relevant details.

How We Use Data

We use data collected from you:

1. Account Management: To verify identities, manage accounts, and ensure the secure operation of our platform.
2. Gaming Services: For research purposes to better understand gaming patterns and enhance user experience.
3. Marketing: To notify users about updates, offers, bonuses or promotions that may interest them.

Sharing Information

We don't share any personal information with third-party services unless it's strictly necessary for the execution of a legitimate transaction or contract between you and one of our service providers, as stated below:

1. Service Partners: We partner with suppliers and affiliates who contribute to the delivery of games, customer support, payments processing, etc.
2. Government Entities: As required by law under data protection regulations like GDPR, we may share information regarding underage access or other compliance-related matters.

Your Rights

As our valued user, you have several rights concerning your personal information:

1. Access & Rectification: You can request updates to correct inaccurate details in the 'Account Settings' section of our platform.
2. Deletion: If needed, we'll remove relevant data once an account is closed or upon explicit request. Note that due diligence and auditing regulations may supersede this right.

Data Storage

Your data will be stored by us on servers hosted within locations compliant with UKGC regulatory requirements for minimum 6-year retention period to ensure we maintain all applicable rules, laws, and contracts obligations are honored.

We use industry-standard technology (e.g., SSL encryption) to keep your information secure. However, we're not liable if access is gained without our consent due to breach of any security measures by a third party.

How to Make Requests

To make requests for deletion, rectification or restriction on processing you can submit these through the following.

We'll handle your request as quickly and discreetly as possible in accordance with this policy. Please be advised that such modifications could impact how we're able to deliver certain services.

Amendments & Updates

We reserve our right to modify or update this Privacy Policy at any time by posting the revised version on the website. Your continued use of Loony Bingo Casino implies acceptance and agreement to abide by updated terms.

Effective Date:

Please review this privacy policy if you need clarification on how your data is protected within our platform.